Introducing the Telepsych Health App

With the app, you may:

Check in to your appointment

Send secure messages to your provider and staff

Access files shared (lab results, encounter summaries, billing info)

Check your day-to-day medications

View practice announcements

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How it works

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Contact us for an appointment

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We will send you an intake form and then schedule your first appointment

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Follow the recommendations regarding lighting, internet speed, privacy

Preparing for your first online appointment

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Create a ChARM Account

You will receive an email link to sign up for an account. You will use this account to request appointments and send secure messages.

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Download Zoom and join a test meeting.

Go to zoom, and join a test meeting, which will automatically download the secure app to your computer, iPhone, or Android device that also has a camera. Test your internet connection for >10 mb/sec download speed.

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Log into Charm before appointment

Once you log into Charm, and go to appointments, then check-in, you can join the session up to 30 minutes prior to the start time. You may have a questionnaire to do prior to the appointment which you will see in your Charm inbox.

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Write Down Your Questions

Think about questions you’d like to ask during your session and write them down so you don’t forget.

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Find a Private, Well-Lit Area

Ensure you are in a private, well-lit area for the duration of your appointment, free of distractions.

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